Digital adoption platform
A digital adoption platform (DAP) is software that overlays a product with tooltips, walkthroughs and analytics to help users learn it. Traditional DAPs rely on authored, selector-based tours that break when the interface changes. A live-navigation agent is the same category without the authoring burden, because it reads the current UI instead of replaying a script.
Why do authored tours break?
Because they pin steps to specific elements by selector, and selectors change on nearly every deploy. A tour built in March walks a user into a wall by June unless someone re-records it. The maintenance cost is why so many DAP deployments quietly stop being used within a year of purchase.
What replaces authored tours?
Live navigation. Instead of scripting steps ahead of time, the agent reads the accessibility tree at runtime and finds the element by its semantic fingerprint, so guidance tracks the product automatically. There is nothing to re-author when a button moves, because nothing was authored against its old position.