Peeve vs Tandem
Tandem is an in-app support panel that surfaces answers and partial guidance inside your product. Peeve navigates the live interface itself, moving a cursor to the control and clicking it, and taking backend actions with confirmation, rather than surfacing a panel of suggestions beside the product. The axes are motion and pricing: Peeve shows the path by moving through the real UI and publishes its prices, where a panel describes and a sales-led vendor quotes on a call.
The detail behind the table.
A panel beside the product versus a cursor in it
Tandem surfaces answers and suggestions in a panel next to your app, which is lighter to embed but still leaves the user to locate and click the control. Peeve moves the cursor through the real interface, DOM-verified, and can complete the action behind a confirmation, so the resolution happens in the product rather than beside it.
Self-serve and self-healing
Peeve publishes its pricing, installs in an afternoon, and re-verifies against the live interface each session so it heals when the UI changes. A sales-led panel typically involves a quote and vendor-assisted setup and does not re-ground itself against the product automatically, so its guidance can drift as the app moves.
Common questions.
How is Peeve different from Tandem?
Peeve moves through the live interface and clicks the control, DOM-verified, and re-verifies against the UI each session. A panel describes and suggests. Peeve also publishes its pricing and serves your users' agents over MCP, neither of which a sales-led panel typically does.
Does Peeve need a sales call?
No. Pricing is public (Starter $40, Growth $199, Scale $499) and the 14-day trial needs no card and no call. The whole self-serve model is the opposite of a quote-on-a-call motion.
Is Peeve self-serve to set up?
Yes. A snippet plus a 20-minute guided crawl, in an afternoon, with config in your repo. There is no vendor-assisted implementation phase required to go live.
Can Tandem act inside my product?
Partly, through its panel. Peeve acts more directly: it moves the cursor to the control and clicks, DOM-verified, and can take a backend action behind a confirmation step.
Which stays accurate as my product changes?
Peeve re-verifies against the live interface every session, so a renamed control heals automatically. A panel that describes from a fixed source can drift until it is updated.