# Peeve vs Tandem

Canonical: https://peeve.ai/vs/tandem/

Tandem is an in-app support panel that surfaces answers and partial guidance inside your product. Peeve navigates the live interface itself, moving a cursor to the control and clicking it, rather than surfacing a panel of suggestions beside the product. The axes are motion and pricing: Peeve shows the path by moving through the real UI and publishes its prices, where a panel describes and a sales-led vendor quotes on a call.

| | Tandem | Peeve |
|---|---|---|
| Surface | In-app panel | Cursor inside your product |
| Resolves by | Describing, partial guidance | Showing, doing, describing |
| Acts in your UI | Partly | Yes, DOM-verified |
| Self-heals on change | No | Yes |
| Pricing public | No | Yes, from $40/mo |
| Serves users' agents | No | Yes, over scoped MCP |
| Setup | Vendor-assisted | An afternoon, self-serve |

## When Tandem is the better choice

- You want a lightweight answer panel rather than live navigation
- A sales-led relationship suits your procurement
- Your questions are informational rather than navigational

## Can you use both?

Rarely. Tandem and Peeve target the same in-product support job, so teams generally choose one. Peeve's case is live motion, self-healing, an agent channel, and pricing you can read without a call.

If the questions are how-do-I, motion resolves them where a panel of suggestions leaves the user to find and click the thing themselves.

## How is Peeve different from Tandem?

Peeve moves through the live interface and clicks the control, DOM-verified, and re-verifies against the UI each session. A panel describes and suggests. Peeve also publishes its pricing and serves your users' agents over MCP, neither of which a sales-led panel typically does.

## Does Peeve need a sales call?

No. Pricing is public (Starter $40, Growth $199, Scale $499) and the 14-day trial needs no card and no call. The whole self-serve model is the opposite of a quote-on-a-call motion.

## Is Peeve self-serve to set up?

Yes. A snippet plus a 20-minute guided crawl, in an afternoon, with config in your repo. There's no vendor-assisted implementation phase required to go live.