# The buying signal is in the product. Catch it before they leave.

> Someone hits a plan limit, opens pricing, or asks whether it can do the thing (the exact buying moment) and clicks away before sales hears a word. Peeve catches that signal in-product (and before signup), qualifies it with a couple of questions, and hands the lead to your team with the full session.

Canonical: https://peeve.ai/solutions/growth/

**The pain**

- Buying signals lost inside the product
- Leads gone before sales hears
- Qualification waits on a form nobody fills

- **Path emphasis:** Answer + Hand off · lead capture
- **Judged on:** Qualified leads, pipeline from product usage

## Every lead, researched automatically (Scale)

Great qualification starts with knowing who you're talking to. The moment a lead comes in with a work email or company, Peeve's Lead Research Agent pulls together their role, company, industry, size and location from public sources into one clean, confidence-scored profile. Leads with only a personal email and no company are skipped automatically, so your team spends time on the ones worth a conversation.

## How does Peeve capture a lead without a form?

In the moment intent shows. When a user hits a plan limit, opens pricing, or asks whether the product can do something, Peeve asks in context: it captures the contact and the intent and qualifies with a question or two, right where they are. There's no separate form to route them to, and it works before signup on your marketing surface as well.

## What is the Lead Research Agent?

On Scale, when a lead arrives with a work email or a company, Peeve researches it automatically (role and seniority, company, industry, size and location) and presents a structured, confidence-scored profile so your team knows who they're talking to before the first reply. It skips leads with only a personal email and no company, where there's nothing useful to find. It researches the lead for you; it never profiles your customers for anything else.

## How is this different from a sales chat widget?

A sales bot waits on your marketing site for someone to start a chat. Peeve is inside the product, where intent actually shows (a limit reached, a feature they can't find, a pricing view), so it qualifies real usage, not just visitors. And it hands your team the full session, not a name and an email.

## Where does the qualified lead go?

To your team, carrying the qualified intent and the session context, through the hand-off Peeve already runs, so a rep opens a lead that already explains itself, instead of starting from a cold form fill.


## More questions

### Can AI customer support turn support conversations into pipeline?

Yes, buying intent shows up in the same product moments as support questions. Peeve catches intent in-product, such as a plan limit reached or a pricing view, qualifies it with a question or two, and hands your team the lead with the full session. On Scale, the Lead Research Agent enriches each qualified lead with role, company, industry, size and location into a confidence-scored profile.