# Voice: narration timed to the cursor

> Peeve narrates as it moves so users learn the path. Metered separately: 500 / 3,000 / 10,000 minutes by plan.

Canonical: https://peeve.ai/product/voice/

Spoken narration timed to the cursor, so a user watching learns the path instead of reading a caption. Optional and metered separately: 500 / 3,000 / 10,000 minutes by plan.


## More questions

### Does AI customer support do voice, not just text chat?

Some agents add spoken narration or a voice channel. Peeve narrates as it moves so a user can keep their eyes on the interface while their ears follow the steps, timed to each action. Voice is optional and draws from the same credit pool at 0.5 credit a minute, with a fair-use cap so it never starves live chat.

### What channels does AI customer support cover?

Look for one agent that is consistent across surfaces. Peeve covers live chat, email, WhatsApp, Instagram, Messenger and voice from one pool of credits and one model of your product, so answers and actions are the same wherever the customer reaches you.